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Image of Susan Pedersen, L

Susan Pedersen, L

Customer Service / Claims / Billing

Susan first joined the agency in 1984 and has 28 years of insurance experience primarily in customer service, billing and claims. She heads the accounting department and also provides software management and technical support. She has 2 kitties, Rusty & Serena. Her hobbies are biking, reading, swimming and socializing! She also loves web design and designed this website so send her an email with suggestions for ways to improve the functionality of it. Susan was born and raised in Galveston, Texas and still misses the island life after all these years. If you see a Mustang Convertible cruising around Palatine with a Palm Tree License Plate… give her a wave!! You can reach Susan for policy service, billing questions or claims assistance at 847-359-6231 (direct line). She can also be reached at our main number 847-359-6070 extension 2. Email [email protected]